Flowlens Product Updates – March/April 2023

As always, if you have any queries about any of these updates, please contact our Customer Success team via support@flowlens.com. Flowlens Task Templates – ProjectsAn update was made to include the ability to create a task template against Projects so every time a Project is made, a task is created and assigned to a specific … Read more

Multiple Supplier Management

Globalisation has changed the playing field for businesses, in particular manufacturing companies. There is the opportunity to reach customers in foreign markets and supplier relationships are now on a global scale. However, this brings with it the added risk of external factors such as natural disasters, political instability and currency fluctuations. Now, more than ever, … Read more

How to Estimate Sales Projections

Having an accurate estimate of the volume of sales that are likely to close, facilitates the smooth operation of many other business departments. The ‘leads to sales ratio’ is a measure that can guide the efficiency of the production and purchasing functions. While it is only ever an estimateand businesses should never completely rely on this … Read more

What is Customer Lifecycle Management?

Customer Lifecycle Management is turning business on it’s head, focusing on customer needs first, and delivering profits for the long term. Bump into anyone from Flowlens, and it won’t be long before you hear the term ‘customer lifecycle management’, or CLM for short. But what is it? Depending on your role in the business, there … Read more

3 Essential Tips for Sourcing Business Technology Software Vendors

Today’s business technology software vendors have learnt the hard lessons from poor practices and self serving selling methods of traditional vendors. But how do you, as a potential purchaser, spot a new age supplier from an old age dinosaur? Consult our good practice software vendor checklist below. Tip 1 – Satisfy yourself that the vendor … Read more

You can’t Improve your Business Technology without a Vision

Businesses that innovate survive. Technology enables efficient processes and provides what every management team craves – a single, reliable version of the truth. The world is changing and our customer’s demands and needs are changing too. Sustainability is now a core value that has taken hold in sectors across the economy. Traditional ways of working … Read more

From Spreadsheet Hell to One Version of the Truth: What every CEO wants

Most business leaders crave a single, reliable version of the truth. This, above all else, gives confidence and decision making capability. Taking control of overblown, spaghetti-like business processes is easier than you think. How most business processes are created Most businesses, after a certain amount of trial, error, fire fighting and furrowed brows, figure out … Read more

Get Smart about Sales Management and Boost Profitability

Your sales function is essential to growing your business. If you don’t get the basics right your operations team, your customers and your bank manager could have a big problem. Have you come across any of these scenarios in your business? Inaccurate customer requirements and last minute changes to the specification Customer promises that are … Read more