What is Customer Lifecycle Management?

Customer Lifecycle Management is turning business on it’s head, focusing on customer needs first, and delivering profits for the long term. Bump into anyone from Flowlens, and it won’t be long before you hear the term ‘customer lifecycle management’, or CLM for short. But what is it? Depending on your role in the business, there […]

Read More…

You can’t Improve your Business Technology without a Vision

Businesses that innovate survive. Technology enables efficient processes and provides what every management team craves – a single, reliable version of the truth. The world is changing and our customer’s demands and needs are changing too. Sustainability is now a core value that has taken hold in sectors across the economy. Traditional ways of working […]

Read More…

When is a start-up not a start-up?

Welcome to Flowlens. As the new kids on the block we could be considered a start-up, but in actual fact we’re not. We like to think we’ve taken the best bits about starting a new company – the enthusiasm, the best possible team, the opportunities, the shiny new business cards – and avoided the common […]

Read More…