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Expert Software Implementation Help
Great software is only part of our offering.
We know that changing systems is risky, and that’s why we have a proven system to help you get up and running with Flowlens in a controlled and safe manner.
This includes bringing your people on the journey.
Our mission is to help our customers ‘be the best they can be‘ so everyone at Flowlens is here for you and your team.
We’re skilled at working with cautious ‘first time transformers‘ and our expert team will help you through the change process. Alternatively, if you’re a ‘seasoned system pro‘, we will help you accelerate your journey.
Scroll down to see the different packages or…
☆☆☆☆☆ 5/5
Strong Engagement
“With a strong level of engagement, regular check-ins, responsive support, and well-managed feedback, you truly feel like partners rather than just clients.”
Paul Atherton
General Manager
Cap Coder
☆☆☆☆☆ 5/5
Excellent Support
“The Flowlens team have been really supportive in helping me learn. They explained everything clearly and took time to understand our processes.”
Chloe Lockwood
Production Coordinator
Korvus Technology
☆☆☆☆☆ 5/5
Easy to implement
“We love this tool. It was easy to integrate into our business and all the various aspects of it connect seamlessly with one another. The customer service is quick and efficient.”
Gareth Black
Technical Director, Flint Subsea
Value From Day One
We only work with equipment, device, and machinery manufacturers and engineering companies, so we have specialist knowledge of your business process.
This approach involves transferring the skills you need to manage the system, train your team, and get new people up to speed when they join.
Flowlens can be configured to suit your business process, and you are in control, so there are no hidden costs or surprises if you need to tweak the configuration.
- De-risk your change management
- Structured plan for your implementation
- Ensure you are in control - no surprise invoices for customisation
- Embedded digital skills and demonstrable impact for the team
How Flowlens Software Implementation works
Typically delivered over 2-12 weeks of engagement, all packages include help with data migration, accounts integration, risk management and regular check-ins. Plus we give you a free sandbox training environment to simulate workflows to confirm Flowlens works as required.
Remote Small Team
An affordable option for smaller businesses with simple products.
Project Kick Off
Virtual Process Walk & Review
Project Plan & Milestones
Team Alignment
Help With Data Migration
System Configuration
Workflow Simulation & Validation
Team Training Pre ‘Go Live’
Process Review & Learning Support Calls
Fortnightly Check-in Calls
Free Sandbox System
Online Project Management Dashboard
On-Site Small Team
Hands-on implementation support in your business. Includes 2 days on site. Suitable for up to 20 people.
Project Kick Off
On-Site Process Walk & Review
Project Plan & Milestones
Team Alignment
Help With Data Migration
System Configuration
Workflow Simulation & Validation
On-Site Team & Individual Training
Process Review & Learning Support Calls
Fortnightly Check-in Calls
Free Sandbox System
Online Project Management Dashboard
On-Site Larger Team
Hands-on change expertise & implementation support in your business. Includes 4+ days on site. Suitable for teams over 20 people.
On-site Project Kick Off
On-Site Process Walk & Review
On-site Project Plan & Milestones
On-site Team Alignment
On-site Workflow Simulation & Validation
Help With Data Migration
System Configuration
On-Site Team & Individual Training
On-site Process Review & Learning Support Calls
Fortnightly Check-in Calls
Free Sandbox System
Online Project Management Dashboard
Preparing Your Team and Data
Most digital projects that fail, do so because the team isn’t ready, or the business data isn’t available. Common mistakes include:
- Imposing the system without team buy-in
- Importing out of date information
- Over-specifying data capture requirements
We can help you get your team ready, and analyse your existing data, so you can make a strong start.
“Rapid Implementation”
The change was a big change but it quickly became apparent that the support from Flowlens was going to help us achieve this and the onboarding team really helped us to quickly get this into production.
Alan Rex
Operations Director – DD Scientific Ltd
Additional Services
With a firm foundation in place, we can help you get more cost savings and efficiencies from your digital investment.
- Business intelligence review (monthly or quarterly)
- Using analytics & data for better decisions
- Integrating the customer journey
- Adopting advanced features (e.g. Forms)
- New user and refresher training service
We can help you get your team ready, and analyse your existing data, so you can make a strong start.
Process Mapping
Collaborative workshopping, business process mapping, and review with your team (time depending on team size and complexity).
We’ll document a process map and recommendations to help you make better decisions about your digital journey.
With this knowledge in place, you can look at the market and find solutions that can address your business needs.