Flowlens Product Updates – March/April 2023

As always, if you have any queries about any of these updates, please contact our Customer Success team via support@flowlens.com. Flowlens Task Templates – ProjectsAn update was made to include the ability to create a task template against Projects so every time a Project is made, a task is created and assigned to a specific … Read more

What is Customer Lifecycle Management?

Customer Lifecycle Management is turning business on it’s head, focusing on customer needs first, and delivering profits for the long term. Bump into anyone from Flowlens, and it won’t be long before you hear the term ‘customer lifecycle management’, or CLM for short. But what is it? Depending on your role in the business, there … Read more

Where the Heck is my Customer Information?

Data Silos are Restricting your Growth. Do Something About It! You’ve got a killer product, surging demand, and a world class team, but can your customer data stick the pace? Or will it hamper growth, innovation and your competitive edge? Smart businesses understand the value of gathering, processing and leveraging customer data. This data needs … Read more

3 tips for improving customer retention and profitability

Did you know that its 6-7 times more expensive to find new customers than sell to existing customers? How can you start to change your customer culture? Encounter a business that doesn’t think ‘customer first’ and its usually a demoralising experience. Being told you can’t do something that seems simple, or ‘you can only get … Read more

When is a start-up not a start-up?

Welcome to Flowlens. As the new kids on the block we could be considered a start-up, but in actual fact we’re not. We like to think we’ve taken the best bits about starting a new company – the enthusiasm, the best possible team, the opportunities, the shiny new business cards – and avoided the common … Read more

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