Rich Dale Most business leaders crave a single, reliable version of the truth. This, above all else, gives confidence and decision making capability. Taking control of overblown, spaghetti-like business processes is easier than you think. How most business processes are created Most businesses, after a certain amount of trial, error, fire fighting and furrowed brows, figure out … Read more
Your sales function is essential to growing your business. If you don’t get the basics right your operations team, your customers and your bank manager could have a big problem. Have you come across any of these scenarios in your business? Inaccurate customer requirements and last minute changes to the specification Customer promises that are … Read more
If you have growth ambitions for your business, register now to learn how to unlock the information in your business. Spreadsheets are the most common way of managing information in businesses. They’re quick to create, easy to share and offer endless possibilities. And, when you’re not looking, they multiply, like weeds! Whenever there’s a new … Read more
Data Silos are Restricting your Growth. Do Something About It! You’ve got a killer product, surging demand, and a world class team, but can your customer data stick the pace? Or will it hamper growth, innovation and your competitive edge? Smart businesses understand the value of gathering, processing and leveraging customer data. This data needs … Read more
Did you know that its 6-7 times more expensive to find new customers than sell to existing customers? How can you start to change your customer culture? Encounter a business that doesn’t think ‘customer first’ and its usually a demoralising experience. Being told you can’t do something that seems simple, or ‘you can only get … Read more
Welcome to Flowlens. As the new kids on the block we could be considered a start-up, but in actual fact we’re not. We like to think we’ve taken the best bits about starting a new company – the enthusiasm, the best possible team, the opportunities, the shiny new business cards – and avoided the common … Read more
It’s no secret that the manufacturing sector is under extreme pressure. Between depressed export demand, rising input costs, and strong competition, manufacturers need new strategies in order to prosper. Andrew Johnston, Senior Economist at the manufacturers’ group EEF, opened this morning’s seminar programme. He gave an illuminating summary of the challenges facing the sector, and … Read more
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