Rich Dale Having an accurate estimate of the volume of sales that are likely to close, facilitates the smooth operation of many other business departments. The ‘leads to sales ratio’ is a measure that can guide the efficiency of the production and purchasing functions. While it is only ever an estimateand businesses should never completely rely on this … Read more
Businesses that don’t operate a sales order process, such as shops and rental companies, must hold a ‘safety stock’ to meet unpredicted sales and exchanges. A business that successfully manages its safety stock should never lose a sale because they don’t have an item. Having a lot of ‘out of stock’ products appears unreliable to … Read more
Every business needs supplies, whether it be day-to-day necessities like photocopier paper or materials for manufacturing car parts. Ensuring that the key components that a business relies on are available when needed is the responsibility of the Purchasing Department. Businesses strive for ‘purchasing efficiency’, whereby materials purchased meet required quality standards at competitive prices. In … Read more
The Problem Survitec Group required a solution to manage servicing of its significant global fleet of liferafts, serving thousands of customers, and ensuring legal compliance for its network of service stations. Liferafts must be serviced annually, at authorised service stations, by fully trained and accredited technicians. The challenge was to provide a platform that ensured … Read more
Customer Lifecycle Management is turning business on it’s head, focusing on customer needs first, and delivering profits for the long term. Bump into anyone from Flowlens, and it won’t be long before you hear the term ‘customer lifecycle management’, or CLM for short. But what is it? Depending on your role in the business, there … Read more
There are steps that your company and your technology partner should take to avoid the risk of losing your business critical data. Step 1. Policy Have a security and information policy. Make sure that everyone knows the risks and make them accountable. Step 2. Passwords Ensure that company devices are password or PIN protected. Use … Read more
Today’s business technology software vendors have learnt the hard lessons from poor practices and self serving selling methods of traditional vendors. But how do you, as a potential purchaser, spot a new age supplier from an old age dinosaur? Consult our good practice software vendor checklist below. Tip 1 – Satisfy yourself that the vendor … Read more
Technology reaches into every part of our lives. Most of us carry a small computer every waking moment, yet many of us feel challenged by technology when it comes to business. If you don’t overcome your fears, you’re in a weak position and giving your competitors an advantage. You can be sure they’re using technology … Read more
The process for sourcing technology for your business is exactly the same as sourcing technology for your home and personal life and can be done in 3 steps. Step 1 – What is your need? Instead of worrying about ‘techie’ issues like which computer and software you need first think about what your business needs, … Read more
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