Flowlens - Custom Software for Manufacturers and Engineering Services

Joined-up ERP, MRP & CRM. Modules from £199 per month for 5 users.

Control Stock, Operations, Sales and After-sales, all in one solution.

  • Affordable monthly subscription
  • Add modules and users as you need them
  • User-friendly and easy to learn
  • Help and support to get your team started
  • Links with your accounts software

'Flow and Grow' with our modular features:

Control Parts, Materials & Stock

Manage raw materials, planning and purchases. Manage finished goods and asset serial numbers. Control inventory across multiple locations. Unlimited SKUs / part codes.

User-friendly CRM & Order Management

Manage customers, quotes, orders, sales activity & history. Handles simple quotes, or product configuration plus automatic document generation and emailing.

Integrated Production & Project Costing

Manage built-to-order and build-to-stock manufacturing. Projects and job cards enable cost control, standard operating procedures and easy shop floor data capture.

After-Sales Service & Asset Management

Ensure customers and assets are maintained, and revenues maximised. Issue Jobs Cards and Parts to engineers, track activity and costs. Provide full asset service history.

Dedicated Hosting

Your Flowlens application and data is hosted on its own server instance. No sharing of resources with other businesses. Regular backups included!

Integrate your Accounts

Happy with Sage, Xero, Quickbooks Online or Kashflow? Flowlens lets you keep your existing accounts package for less disruption.

Easy to Use

Flowlens is simple and easy to learn. Its easy to get started and easy to use, and bring new team members up to speed quickly.

Flow and Grow

Flowlens grows with you! Get started with CRM, Sales & Stock. Add Manufacturing & After-Sales features, and users, when you’re ready.

Do Great Work, Not Grunt Work!

Flowlens offers SMEs a user-friendly and affordable system to control Quotes, Sales, Stock and Customer Service. More than just CRM, Flowlens is a joined-up system to help you manage your business.

Start with the basics, and add more features as you need them.

Spreadsheets, email, paper & other manual systems hold your business back. Flowlens takes the manual effort out of selling, managing stock & invoicing, and it helps you look after your customer relationships, by keeping all interactions & order history in one place. Plus Flowlens can integrate with your Sage 50, Xero or Quickbooks online accounts!

Flowlens is cloud-based, mobile friendly & data secure, so your information is available on any device. And it’s easy to learn, so your team can be up & running quickly.

Let's Get Started!

 

Drive Sales

Flowlens provides one ‘go to’ place to track activity across your sales funnel and team, from Enquiry, Quote, Order to Dispatch. Save hours with quick add functionality, automatic PDF generation and workflows that stop copying and pasting.

Key Features

  • Enquiry & Pipeline Management / Metrics
  • Track Sales Tasks, Interactions & Emails
  • Generate Quotes and Convert to Orders
  • Track Order and Dispatch Status
  • Export Invoices to your accounts package
  • Access on the road on your tablet/mobile

See it in action:

Demo Request

 

Control Inventory

Minimise stock and streamline purchasing by using Flowlens’ integrated ERP & CRM functionality. Keep on top of deliveries, and tally with invoices for better control of your costs. Avoid stock-outs by highlighting low stock levels.

  • Product/SKU creation and management
  • Purchasing Order Processing
  • Automated PDFs and in-app emails
  • Track Goods Inward and Approve Invoices
  • Stock Levels and Variances
  • Set Minimum Order Quantities & Low Stock Warnings
  • Monitor supplier performance and pricing

See it in action:

Ready to go?

Streamline Operations & Production

Flowlens puts Operations in control of Products sold, stock, project costs, and after-sales. Flowlens reduces repetitive efforts in configuration, quotation and production. 

Current customers such as Survitec Group have reported a 40% reduction in operational administration.

Key Features

  • Product Configuration and Management
  • Multi-layer Bill of Materials Management
  • Job / Works Order Management
  • Track Costs and Time
  • Stock Management and Inventory
  • Commissioning, Dispatch and Serial Number Creation
Take Control

Manage Customer Service

Customer satisfaction means more repeat business. Flowlens helps you track all important customer service activities, history, interactions & orders in one place. No more sifting through emails, files and spreadsheets.

  • Quote, Order and After-sales History
  • Interactions and Email History
  • After-Sales Service Job Management
  • Asset Service History
  • Generate Customer specific reports
  • Create Tasks for regular follow-ups
See it for yourself!

Marketing Campaigns

An effective online marketing strategy can cut your prospecting costs dramatically. Using Flowlens’ Marketing module you can target customers and manage a variety of different campaigns that can generate leads for your sales team.

Joined-up data collection from Enquiry, through Sales, Order and Delivery ensures that you gather customer intelligence about their wants and needs. This can be used to target customers with relevant content, generating additional sales and referrals.

Marketing Features:

  • Enquiry Management
  • Website Integration and Automatic Enquiry Routing
  • Marketing Campaign Management
  • Integration with Mailchimp for email marketing campaigns
Let's get started!

Integration with your Current Software

Most software vendors would have you believe that you must “rip out and replace” all of your software investments and start again. With Flowlens you can avoid this unnecessary approach.

Flowlens is designed to integrate with a range of modern applications. Now you can replace software or systems that are not working for you, while keeping those that do. This reduces cost and reduces disruption.

Integrate with

  • Finance Applications such as Sage, Quickbooks Online & Xero
  • CAD Packages such as Solidworks
  • Email Management Services such as MailChimp
  • Barcoding and RFID tracking
  • Can integrate with other-third party applications.

Customer Success Services

Ensure your Flowlens system is adopted effectively in your business. Flowlens Success ServicesTM packages can be tailored to your needs to  ensure effective deployment and onboarding. 

Services Include

  • Data Migration
  • Remote or On-site Training
  • Product Setup
  • Integration with your Sage 50, Xero, or Quickbooks Online accounting package
  • Project & Change Management
Tell me more!

Companies who trust Flowlens

"We are delighted with our new customer relationship management (CRM) system. Flowlens, with a local office and support network, ensured that their configured solution fitted our business needs, allowing us to track by project rather than by customer. With our business operating across 25 countries and having tried many other popular CRM systems, Flowlens not only met our needs but delivered on the flexibility that was required."

Alan Lowry - MD

View Case Study
"The Flowlens Dashboard puts all my sales metrics in one place, savings hours of manual effort each week. By keeping our finger on the pulse, we monitor the sales process from initial enquiry, to win or loss."

Declan McCloskey - Operations Director

View Case Study
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